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We’re sorry to hear that you might be considering returning a Simba Sleep product. We recommend giving it at least 30 days before requesting a return for a mattress, as it can take time to adapt to any change of mattress. Don’t forget your risk-free trial lasts for 100 nights, so you have plenty of time to sleep on it.

Any Simba product that is not a mattress can be returned within 14 days of receipt, in the same condition and with the original packaging.

To arrange a return, please complete our form here

Once completed, one of our Sleep Experts will be in contact with you within 5 working days. 

For any replacement requests, please contact our Sleep Experts via the FAQ section on our website here.