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Cool Sleep Event : Up to 55% off (T&Cs)

Delivery options

Delivery options

We offer FREE next working day, carbon neutral standard delivery to most UK mainland postcodes* if you order by 2pm, with a two-person delivery crew. Orders placed after 2pm will be delivered within two working days. We do have other options if you’d like your delivery to arrive at a particular time or at the weekend; we can also take away your old mattress for recycling once you have your new one.

Delivery will take place between 10am and 6pm on your chosen day.




How long will my delivery take?

Choose your preferred delivery date at the checkout using our delivery calendar; the earliest available delivery date for your postcode will usually be next day if you order before 2pm, and within two working days after 2pm.

If you want to order now but delay your delivery, you can still pick your preferred day on the calendar at checkout. But if you need to delay it for more than 14 days please contact us immediately after placing your order.

Once your order is dispatched, we’ll email you with the details you need; if you’d like to make any changes or add any special instructions please wait until you’ve received this email so that the information can be passed on to our delivery partner directly.


COVID-19 delivery information

We deliver with zero-contact or to the room of your choice. For more details on delivery during COVID-19 please visit our dedicated page. COVID-19 update



No matter the brand or size, we can take away your old mattress for recycling whenever you buy a mattress from us! You just need to select 'Standard Delivery with Mattress Removal' in your delivery options at checkout. This service is £40.00 and we will collect the same number of mattresses as you purchase, so if you buy two, we'll remove two!

Your old mattress will be removed at the same time at your delivery, so prior to this, we'll send you a mattress bag with instructions via DPD. This is so you can wrap your old mattress safely ready for the courier to collect. (If you don't receive this, don't worry. The courier will also have some bags for you to wrap up your old mattress with!)

Unfortunately, if old mattress removal doesn't come up as an option at delivery, this means we're not currently operating in your area. We also can't offer this if you opt for Next Day Delivery.

The courier will be happy to remove your old mattress from any room in your house, but please don't leave it outside! This can cause damage to the mattress that could make it unsafe for the courier and they may not collect it.


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Loved by thousands of happy sleepers

Life saver

After purchasing our Simba mattress, both me and my fiancé are now able to get a great night’s sleep in comfort and wake up with no back or neck pain. One of, if the not the best purchase we’ve made in a long time.

Craig D.

Verified Buyer
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