Delivery Information

Please note : The Simba size Emperor 200 x 200 cm will be delivered unboxed and uncompressed. Please contact our customer service should you require more information.

UPS Deliveries

We use UPS for our standard delivery - they are reliable, tracking is good for you the customer and we've always found their delivery team to be courteous (as well as dressed the part!). Delivery is to your doorstep/first door.

Cut-off for next delivery is 5pm Monday to Friday. If you order after 5pm your order will processed the following working day*.

Once your order has been processed you will receive tracking information over email and via SMS. UPS will endeavour to deliver the next working day, however it is not guaranteed and can take up to three working days.

For more information on or if you have any special needs please contact us on and we will try our best to help.


* The following outlying area postcodes are a 3 day service AB 33-39, AB 41-45, AB 51-56, CA 18-27, FK 19-21, G 63, G 83-84, HS 1-9, IM, IV 1-28, IV 30-32, IV 36, IV 40-49, IV 51-56, IV 63, KA 27-28,KW 1-17, LA 15-23, PA 20-38, PA 41-49, PA 60-78, PH 3-11, PH 15-26, PH 30-44, PH 49-50, TR 21-25, ZE