Delivery Information

Orders placed before 5pm are eligible for next working day delivery (Monday to Friday).

If you would like your mattress delivered on an alternative date, please contact us once your order is placed.

Delivery on Saturday can be arranged for an additional £15.

UPS will endeavour to deliver all orders selected for Free delivery’ by the next working day or within three working days.

We use UPS to ship all our products. Once your order has been dispatched, you will receive tracking information via email and SMS.

The following outlying area postcodes are can expect a 3 day service: AB 33-39, AB 41-45, AB 51-56, CA 18-27, FK 19-21, G 63, G 83-84, HS 1-9, IM, IV 1-28, IV 30-32, IV 36, IV 40-49, IV 51-56, IV 63, KA 27-28,KW 1-17, LA 15-23, PA 20-38, PA 41-49, PA 60-78, PH 3-11, PH 15-26, PH 30-44, PH 49-50, TR 21-25, ZE

Your Simba products will be delivered to your doorstep/first door. Please note: The Simba size Emperor 200 x 200 cm will be delivered unboxed and uncompressed.

If you have any questions or special requirements please contact us on or call 0203 318 8441.