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Delivery options

Delivery options

We offer FREE carbon neutral standard delivery, with a two-person delivery crew. We do have other options if you’d like your delivery to arrive at a particular time or at the weekend; we can also take away your old mattress for recycling once you have your new one.

We also offer a Next Day delivery service to most postcodes; it’s available if you place your order before 10am and costs £40.

 

 

How long will my delivery take?

Choose your preferred delivery date at the checkout using our delivery calendar; the earliest available delivery date for your postcode will usually be within 3 business days if you order before 2pm, and within 4 business days after 2pm.

If you want to order now but delay your delivery, you can still pick your preferred day on the calendar at checkout. But if you need to delay it for more than 14 days please contact us immediately after placing your order.

Once your order is dispatched, we’ll email you with the details you need; if you’d like to make any changes or add any special instructions please wait until you’ve received this email so that the information can be passed on to our delivery partner directly.

 

COVID-19 delivery information

We deliver with zero-contact or to the room of your choice. For more details on delivery during COVID-19 please visit our dedicated page. COVID-19 update

 

MATTRESS REMOVAL SERVICE £40

We can also take away your old mattress (any brand, any size) for recycling whenever you buy a mattress from us; simply select the ‘Standard Delivery with Mattress Removal option’ at checkout. However this service only applies to the same number of mattresses as you purchase (so if you buy two, we’ll remove two).

Please note also that our mattress removal service takes place on a separate date to your mattress delivery; the courier will email you within 48 hours of your new mattress arriving to arrange a convenient time, but in normal circumstances we’d expect collection to take place up to 14 days after your new mattress delivery.

Unfortunately our removal service is not an option when you opt for Next Day delivery or in all parts of the UK. So we’re sorry, but if you can’t see the option at checkout, it’s not currently operating in your area.

Your courier will be happy to remove your old mattress from any room in the house, but please don’t leave it outside; any damage caused to it could make it unsafe for our courier to handle and remove.

 

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Loved by thousands of happy sleepers

Life saver

After purchasing our Simba mattress, both me and my fiancé are now able to get a great night’s sleep in comfort and wake up with no back or neck pain. One of, if the not the best purchase we’ve made in a long time.

Craig D.

Verified Buyer
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