Monthly Newsletter Draw Terms & Conditions
- The Promoter of the monthly promotional newsletter prize draws to which these terms apply is Simba Sleep Limited of 5th floor, Halo, Counterslip, Bristol, BS1 6AJ, United Kingdom, referred to in these monthly promotional prize draw terms as Simba. These monthly promotional newsletter prize draw conditions are subject to and must be interpreted in conjunction with the Simba General Terms at https://simbasleep.com/pages/terms, including any capitalised terms therein defined.
- Each monthly prize draw (titled “[Month Name] Newsletter Prize Draw]) is open to all UK residents aged 18 years or over, except employees of the Promoter, their families, and agents or any third party directly associated with the administration of the prize draw, other than where void or prohibited by local law.
- Entrants may only enter any of these monthly newsletter prize draws once meaning, entrants may only enter one month’s prize daw. (By way of non-exhaustive, lllustrative example, you may enter the September newsletter prize draw or the October newsletter prize draw, you cannot enter both of these newsletter prize draws or any subsequent newsletter prize draw).
- Upon signing up for the Simba Sleep newsletter via the Website, entrants will be automatically entered into the prize draw for the given calendar month in which they signed up for the newsletter and placed an order.
- To be eligible to win, entrants must, after signing up for the newsletter on the Website, place their first order on the Website ever, during the same calendar month as signing up for the newsletter, and must not have, at the end of that calendar month, returned or sought a refund in respect of any part of that first order on the Website. Entrants must not have entered any previous month’s Newsletter Prize Draw, as per condition 3. The Promoter accepts no responsibility for any entries that are not completed for any reason under condition 10.
- To enter the Newsletter Prize Draw, participants must complete the steps set out in condition 4 via the Simba Sleep website. Participants must comply with Simba’s terms and conditions, including the Simba General Terms as may be applicable to them. Any entries that do not fulfil the eligibility requirements set out in condition 5 at the time of the prize draw will be considered invalid.
- The Promoter will validate the entries by creating a segment of entrants comprising entrants who have both subscribed to the newsletter and are customers who have placed their first ever order, on the Website, based on the email address used to subscribe to the newsletter and the email address used to complete the first ever order matching, within the given calendar month’s promotional window, and had neither sought nor actually returned any goods from that first order on the Website after the end of the given calendar month to check compliance with condition 5’s first sentence.
- The promotions will run on a monthly basis, with the start date being 00:01 am GMT or BST as the case may be in England on the 1st day of each calendar month, and the end date being 23:59 pm GMT or BST as the case may be in England on the last day of the same calendar month. Each monthly promotional period will continue until the Promoter decides to revoke or amend the promotion applicable in a given month, or where the Promoter elects to cease the monthly promotions overall. The Promoter reserves the right to end or alter the promotion at any time. Entries received after this time for a given calendar month will not be considered in that given calendar month, and will be considered in the next calendar month.
- Only one winner will be selected each month. The potential winner will be chosen in each instance by a random draw performed by a computer process prior to the last day of the following calendar month ("Draw Date"). The draw will be conducted on the Draw Date, and an entry selected will be checked against this segment of validated entry candidates. Checks will then be made on prior months’ draws entrants after the draw in a given month to confirm eligibility under condition 5’s second sentence. Where an entrant whose entry is drawn is ineligible based on checks made by the Promoter, the Promoter will select another entrant in accordance with the process described at condition 10, and this process will continue until an eligible entrant is drawn. The first eligible entrant’s entry to be drawn will be declared the winner of that calendar month’s prize draw and promotion.
- If for any reason a technical interruption, fault, or site failure occurs when placing an order or entering information for newsletter subscription, the Promoter does not take any responsibility for incomplete entries or orders, and any incomplete entries or orders will not be considered valid entries into the prize draw.
- The winner will receive a refund of the cost of their first order placed during the given calendar month.
- The winner will be notified by email (using the email address provided at checkout) within 7 days of the Draw Date, and must provide a postal address to claim their prize. If a winner does not respond to the Promoter within 3 days of being emailed by the Promoter, then the winner's prize will be forfeited, and the Promoter will be entitled to select another winner in accordance with the process described at condition 9 above.
- The Promoter coordinate with the Simba customer experience team to process a refund or, where applicable, to reverse any Finance or third party provider payment as set out in the Simba General Terms used by the winner to pay for their first order on the Website. Communication confirming the win of the prize in a given calendar month’s promotion will be sent to the winner via email.
- The prize for the winner is non-exchangeable, and non-transferable, and no cash equivalent is offered. Any refund constituting the prize will be for the price paid by the entrant or on the entrant’s behalf via Finance or a third party provider payment method as set out in the Simba General Terms, issued via that same payment method the entrant used at the time of checkout. Additional Terms & Conditions may apply if entrant used a Finance or third party payment method.
- The decision of the Promoter regarding any aspect of the prize draw is final and binding, and no correspondence will be entered into about it.
- Promoter must either publish or make available information that indicates that a valid award of a prize took place for each monthly promotion. To comply with this obligation the Promoter may send the surname and county of a monthly promotional prize winner to any person who writes to Simba’s registered office address (enclosing a self-addressed envelope) within one month after the close of the month after a given monthly promotion to account for time for the Draw Date and any potential re-draws to occur (by way of illustrative example, to obtain the details of the winner of the August promotion, you must write to Simba in the month after the prize draw for August, which occurs in September, meaning you must write to Simba by the end of October to receive the winner’s details for the August promotion). If you object to any or all of your surname, county and winning entry being published or made available, please contact the Promoter via hello@simbasleep.com. In such circumstances, Simba must still provide the information and winning entry to the Advertising Standards Authority on request. his is in the Promoter’s legitimate business interests under the UK GDPR/DPA.
- Entrants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry, as well as the General Terms and the Privacy Policy https://simbasleep.com/pages/privacy in respect of newsletter and related communications as a condition of entry and signing up to newsletter and related communications.
- The Promoter reserves the right to hold void, cancel, suspend, or amend each monthly promotion or the series of promotions generally at the Promoter’s discretion.
- Insofar as is permitted by law, the Promoter or its agents or service pproviders, will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of Simba, its agents or distributors or that of their employees. Your statutory rights are not affected.
- The Promoter reserves the right to refuse entry, or refuse to award the prize to anyone suspected of being, or actually is in breach of these terms and conditions.
- These terms and conditions and this promotion are governed by English law. If any entrants to this promotion wish to take court proceedings, then they must do this within the courts in the United Kingdom.