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Goes like a dream with

WHY NOT TRY OUR AWARD-WINNING SLEEP TECH?

Returns

It can take up to a month to get used to a new mattress, which is why we give you 200-Night Trial to sleep on it. If you’ve only ever slept on a mattress that’s just foam or simply springs - or perhaps your old mattress has simply seen better days - a brand new Simba Hybrid® might feel softer or firmer than you’re used to (it’s actually medium-firm overall, which research shows is the best for most of us). So we do recommend spending some time getting to know your Simba Hybrid® Mattress.

We want you to rest easy, though. If you’ve given it a good try and you decide a Simba product just isn’t right for you, it’s easy to organise a free return or collection.

 

To request a return of your Simba Hybrid Mattress® within its 200-Night Trial period, or to request a warranty claim or standard return for any other product, simply submit a request via the form further below and our team will be in touch within 2 business days with the next steps.​

Read more information about your 10 year mattress guarantee here.

Your questions answered

Returns / Replacement Request Form

Enter details below to start your request.

Are you sure you want to return?

Check your return and submit

Loved by thousands of happy sleepers

Life saver

After purchasing our Simba mattress, both me and my fiancé are now able to get a great night’s sleep in comfort and wake up with no back or neck pain. One of, if the not the best purchase we’ve made in a long time.

Craig D.

Verified Buyer
Read all reviews

SAVE 15% OFF YOUR FIRST ORDER

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