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Black Friday 2019 promotion – Terms and Conditions

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  1. This Promotion is provided by Simba Sleep Limited (company number 09703422) of Mezzanine Floor, Southside Building, 105 Victoria Street, SW1E 6QT ("Simba"). Our VAT number is GB230194343.
  2. For the limited period set out below, Simba may offer you a discount off the RRP of your order for Simba products purchased via Simba’s website at the URL http://www.simbasleep.com (our “Website”), where your basket contains one of a number of possible Simba bundles (each an “Offer”), subject to these Bundle Terms and Conditions.
  3. By placing an order for Simba products, via the Website during the duration of the offer, you accept and agree to be bound by the terms and conditions set out below (“Terms”) together with Simba’s General Terms and Conditions, which can be accessed via https://simbasleep.com/pages/terms.
  4. This Promotion is valid from 09:00 am GMT 16th November 2019 until 11:59 pm GMT on 29th November 2019 (“Promotion Window”). After 11:59 pm GMT on 29th November 2019, the Promotion will no longer be redeemable.
  5. This promotion applies to the purchase of pre-configured Bundles of products which may be added to a customer’s basket as an individual item.
    • The Ultimate Simba Hybrid® Bundle (where a Single mattress is selected): The Simba Hybrid® Mattress, 1 height-adjustable Hybrid Pillow, a temperature-regulating Hybrid Duvet and a Deluxe Mattress Protector
    • The Ultimate Simba Hybrid® Bundle (where a size other than a Single mattress is selected): The Simba Hybrid® Mattress, 2 height-adjustable Hybrid Pillows, a temperature-regulating Hybrid Duvet and a Deluxe Mattress Protector
    • The Hybrid® Pillow Bundle (where a Single mattress is selected): The Simba Hybrid® Mattress, 1 height-adjustable Hybrid Pillow and a Deluxe Mattress Protector
    • The Hybrid® Pillow Bundle (where a size other than a Single mattress is selected): The Simba Hybrid® Mattress, 2 height-adjustable Hybrid Pillows and a Deluxe Mattress Protector
    • The Hybrid® Basics Bundle: The Simba Hybrid® Mattress and a Deluxe Mattress Protector
  6. In the event that you return your accessories alongside your Mattress, as contemplated in clause 3, such accessories must be unused and strictly in their original packaging. In accordance with Section 28(3) of the Consumer Contracts (information, Cancellation and Additional Charges) Regulations 2013, we consider that these products are not suitable for return where they have been used because of hygiene reasons and, as such, we reserve the right to refuse any returned pillow, duvet or mattress protector which has been unsealed after delivery or exhibits any evidence of use within the first 14 days. Simba reserves the right to, at its discretion, deduct half the value of your accessories from the refund you are due to receive in respect of your returned mattress if such Pillows are not returned in their original packaging.
  7. This promotion may be used in conjunction with any other promotion, offer, bundle, or discount, on our website, solely at Simba’s sole discretion, and it may not be redeemed for cash or credit.
  8. Simba reserves the right not to honour this Offer in any circumstances it considers appropriate, including without limitation, and determined at Simba’s sole discretion:
    • where any of the Products in the customer’s basket or which comprise a Bundle are out of stock;
    • where the Offer is sought to be redeemed before commencement or after expiry of the Offer Window;
    • where the Offer is sought to be redeemed in conjunction with another discount code, offer, promotion, bundle, or other similar scheme.

    Simba reserves the right to cancel, amend or withdraw this Offer at any time where it considers it appropriate to do so, having regard to its legitimate business interests or where it is prevented from administering the Offer in accordance with these Terms and Conditions.

  9. This Offer applies to Simba Products ordered for delivery in the UK and via the Website only. It cannot be applied to products purchased via any of Simba’s authorised retailers, or any other merchant.
  10. In the event that the Offer is not automatically applied, where you believe you have complied with these Terms or you have any other questions or issues in relation to the Offer or wish to opt out of the Offer for any reason, please contact us by email at hello@simbasleep.com
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