We set out to design the mattress to suit every body - so we wanted to be sure it’s as easy to buy as it is to sleep on. If you prefer to spread the cost of your mattress, you can do it without having to pay a penny more than if you paid up front in one go. Plus you still get all the benefits of our risk-free 100 night trial. Intrigued? Read on to find out more.
What financing does Simba offer?
We work with a partner called Divido to offer interest-free credit on any order that comes to £250 or more - that includes all sizes of all our mattresses, but can be used on any products. You can decide to split payments over six, ten or twelve months.
Monthly payments will differ in amount depending on which you choose, but the total amount you’ve paid at the end will be the same. And it will be the same as you would have paid in one go up front. No risk, no fuss.
How do I know what the payments will be?
Each product’s page on our website gives an indication at the top what monthly payments might be, but one of the easiest ways to find out is to go to our one-step calculator. This lists all our Hybrid® Mattress sizes in a handy drop-down. You can of course apply for finance for any order over £250, even if there’s no mattress in it, and you’ll be able to see the payment amounts during the application process.
How do I qualify for 0% finance?
We make it as simple as possible to apply, but there are a few boxes you need to tick.
- You have to be over 18.
- You have to have lived in the UK for at least three years.
- You must have a UK bank account that accepts Direct Debit arrangements.
- We have to deliver the mattress to the billing address linked to that bank account.
Divido will of course carry out credit checks once you’ve filled in your application.
How long does it take to arrange?
Most applications get an instant decision. Occasionally Divido might need to take a little longer to consider the application, but this should still be a fast process.
How do I order, and what happens when I’m accepted?
It’s a very simple process:
- Add the order to your basket and proceed to checkout.
- Choose ‘Divido - Pay in installments’ at the checkout, then click ‘Complete Order’.
- Fill in the application form and get a speedy decision.
- Complete the online documents you’ve received. We’ll send your order confirmation and delivery details after this.
Don’t worry - there’s no paperwork to print and send. When you’ve made a successful application, Divido sends you secure documents to ‘e-sign’ - that is, sign online. This is your finance agreement, which clearly spells out all the payments owed and the terms and conditions.
Do I pay a deposit?
No - in fact, to keep things simple we don’t offer that option. Your first payment is due around 30 days after you take delivery of your mattress, followed monthly by the remaining number of installments you’ve chosen. There are no additional or hidden fees at any time.
What about the 100 night trial?
It works exactly as it normally would. You try out the mattress in your own home for 100 nights, with the option to return it to us during that time. If you’ve already paid any installments during your trial and you decide not to continue, we will cancel the agreement with Divido and arrange a refund of any money already paid when we process your return. It usually takes up to ten working days for this all to be completed.
Any other questions?